Working at Primerdesign

Vacancies:


Job
title: Account Manager, Mainland Europe

Location: Southampton

Closing date: 30 November 2018

Job Summary

Reporting to the Head of Sales – International Markets, this role is responsible for account managing sales covering mainland Europe. The role will include managing direct customers, active distributor management and identifying new sales opportunities for the mainland Europe region.

Main duties and responsibilities

  • Working with distributors in mainland Europe to deliver budgeted sales, drive the sales pipeline and ensure revenue growth
  • Ensure valid contracts are in place with partners 
  • Identify new sales opportunities within existing accounts to retain a client-account manager relationship by up-selling and cross-selling
  • Working with after-sales to ensure maximum support for customers and distributors
  • Working with Customer Services/Sales order management to ensure timely and accurate delivery
  • Actively support distributors in training events and sales meetings within the assigned mainland Europe countries
  • Provide accurate forecasting to meet/exceed budget and manage key opportunities
  • Drive for customer satisfaction and increase competitive advantage by building trust and relationships
  • Liaise with internal teams on financial, contractual, logistics and product registration matters for the assigned mainland Europe countries
  • Coordinate and provide regular revenue reports to distributors
  • Proactively communicate with Primerdesign distributors, by regular calls and email correspondence, to ensure their projected revenue targets are being fulfilled

Qualifications and experience required

  • Degree Level qualification or equivalent in Life Sciences
  • Experience of selling into the life science Research and Diagnostics Market
  • Distributor Management experience
  • Experience in the PCR marketplace
  • Proven track record of success
  • Significant experience of managing a distribution network across mainland Europe
  • Ability to build networks and positively influence sales outcomes
  • Strong negotiation skills

Hours of Work

  • 37.5 hours per week

For further information or to apply for this vacancy please e-mail Kay Campbell, HR Administrator, kay.campbell@novacyt.com   


 

Job title: Quality Control Lead  

Location: Southampton

Closing date: 16 November 2018

Job Summary

The QC Lead role will focus on leading and managing the QC team to ensure that company product quality standards are maintained and to ensure the smooth planning and execution of tasks day to day.
This role uses knowledge of ISO13485 and IS09001 to ensure company QC compliance to these standards.

The role will be responsible for leading any QC process or equipment validation required for QC of RUO and CE-IVD products.

The QC Lead must have excellent communication and organisation skills to liaise with different teams to ensure product transitions smoothly from production to QC. This role will also be responsible for managing the QC team; this involves prioritising workload, overseeing training and overall team performance. The QC Lead must be able to lead by example, focusing on coaching and motivating the team as well as ensuring QC processes are completed to the highest standard.

Main duties and responsibilities

  • Provide management and leadership to the QC team ensuring that QC responsibilities are completed and the smooth running of the team.
  • Line management responsibilities; including conducting appraisals, managing performance and providing objectives/personal development plans for employees.
  • Monitor QC team performance through performance indicators, identify trends and initiate actions based on performance.
  • Responsible for recruitment and training of new staff to QC team. Also, identify ongoing training needs for all team members.
  • Carry out goods-in, in-process and final QC tests to support manufacturing and R&D activities.
  • Ensure QC results are accurately recorded in manufacturing system.
  • Perform checks on incoming raw materials and record checks in manufacturing systems.
  • Manage QC inventory; ensuring sufficient controls are available.
  • Write clear and concise QC SOPs, procedures and policies.
  • Initiate required changes to QC documents in accordance with change control procedures; similarly, in conjunction with R&D, for new procedures to support product development.
  • Perform stability study testing at scheduled intervals and collate results into stability reports.
  • Perform validation activities/studies as and when required for ay QC processes.
  • Responsible for writing and maintaining accurate Certificate of analysis templates.
  • Responsible for ensuring equipment calibrations are carried out and completed on time.
  • Ensure that all personal interactions with customers or external suppliers/contractors are professional.
  • Process owner for QC ensuring the process is fit for purpose and identifying and leading the implementation of any improvements.
  • Ensure all activities comply with Health and Safety legislation.
  • Ensure QC processes and procedures are compliant to ISO13485 and ISO9001.
  • Resolve issues and risks independently ensuring that where required escalation is performed to the Quality and Regulatory Manager.
  • Support QA team with QC audits and perform self – inspection reports when required.

Qualifications and experience required

Essential
  • Minimum BSc in relevant scientific field.
  • Previous experience of working with a QC team.
  • Previous experience working with quality management systems.
  • Self-motivated and possess leadership skills.
  • Able to manage workloads priority tasks.
Desirable
  • Knowledge and previous experience of qPCR technology and its applications.
  • Previous experience of ISO13485/ISO9001

Hours of Work

  • 37.5 hours per week

For further information or to apply for this vacancy please e-mail Kay Campbell, HR Administrator, kay.campbell@novacyt.com   



Job 
title: Upstream Product Manager

Location: Southampton

Closing date: 03 December 2018

Job Summary

The Upstream Product Manager will have a principle focus on driving the selection of products for the development of Primerdesign’s In-Vitro Diagnostic product portfolio. The role will also be pivotal in managing Primerdesign’s product portfolio for research and applied applications. As part of a dynamic marketing team, the role includes leading and supporting marketing campaigns and activities.

The ideal candidate has a PhD in Life Science and has gained experience in product management. They are able to demonstrate entrepreneurial spirit and have a strong background in qPCR assays. This individual must be eager to work in a highly collaborative team environment and are willing to take ownership to help grow the business to the next level of success. They are a dynamic & energetic individual who can hit the ground running and excel in growing businesses by:

  • Working with customers to gather input to develop new products.
  • Driving the product development process through commercial launch.
  • Managing qPCR instrument and assay product life cycles.

Main duties and responsibilities

  • Drive new product development processes and roadmaps through financial business case analysis, market trends, segmentation, user needs, required product specifications and competitive analysis, as well as developing market entry strategies.
  • Serve as the business owner in the stage-gated product development and launch process and ensure that products can achieve competitive leadership in target markets.
  • Provide commercial support to the R&D team in the delivery of both CE-IVD and RUO products.
  • Define user needs and help translate these into design goals in relation to the process of developing a CE-IVD Design History File.
  • Own revenue and budget responsibility for the portfolio.
  • Evaluate and drive portfolio expansion through partnerships and product acquisitions. Serve as a key stakeholder for integration of acquired entities.
  • Develop strategic customer / R&D partnerships and manage customer beta site evaluations.
  • Guide the development of scientific content by R&D for marketing activities.
  • Support product launches and support delivery of technical literature, sales tools, events, campaigns and sales training, according to the plan, on time and in budget.
  • Product maintenance and changes of product lines, including monitoring customer satisfaction, competitor activity, new customer needs and sales support materials.
  • Create engaging technical marketing content for: website, social media, emails, blogs, brochures, application notes, digital ads, videos, handbooks, and other sales tools.
  • Prepare relevant value adding content for customers in the markets of life science, molecular diagnostics, and vet and food applied testing, e.g. infection disease pathogen testing using real time qPCR.
  • Co-creation of content with key opinion leaders, and reference customers.
  • Assist with ad hoc authoring, editing and proofreading tasks.
  • Support delivery of the sales and marketing plan including supporting campaigns and events, on time and in budget.

Qualifications and experience required

  • Previous experience with qPCR technology is mandatory with related scientific degree, or PhD (preferred).
  • A strong understanding of life science, applied application, and In-Vitro Diagnostic qPCR assays and workflows.
  • Min. of 1-2 years working experience in R&D, Sales, or Marketing in MDx (preferred) or LS environment.
  • Experience in project management with ability to manage multiple projects that are deadline oriented and be flexible with changing tasks.
  • Excellent communication and presentation skills
  • Attention to detail and proofreading skills.
  • Highly motivated and organized individual.
  • Team player and target oriented.
  • Willing to travel (up to 40%) and enjoy interactions with customers.

Hours of Work

  • 37.5 hours per week

For further information or to apply for this vacancy please e-mail Kay Campbell, HR Administrator, kay.campbell@novacyt.com  



Job title: Dispatch Assistant (Part-Time)  

Location: Southampton

Closing date: 26 November 2018

Job Summary

Primerdesign is looking for an enthusiastic and self-motivated Dispatch Assistant, who is looking for an opportunity to work within a small but fast-growing biotech business. We are experts in real-time PCR, a molecular biology technique for detecting the presence of DNA and quantifying it. We have customers in many different industries including academia, research, healthcare, food industry and the veterinary industry selling to over 100 countries worldwide.

Working as a Dispatch Assistant you will be working within a team responsible for the preparation and dispatch of customer orders and contribute to the maintenance of stock levels and dispatch areas. Candidates must have excellent organisational skills and good communication skills. The ability to work in a logical and organised manner, with excellent attention to detail is essential for this role. Previous stock control or dispatch experience would be desirable but not essential as full training will be given.

Main duties and responsibilities

  • Coordinate with the dispatch team to achieve the timely preparation and dispatch of customer orders.
  • Accurately participate in the picking and packing of the DNA detection kits.
    • Ensure accurate packaging of dry ice products and ensuring correct protection is worn when doing so.
  • Keeping the lab sufficiently stocked with packaging used, such as Jiffy envelopes and ice boxes.
  • Maintain stock levels of products which can pre-packaged.
  • Monitor and maintain stock levels of all PCR kits and reagents.
  • Monitor and maintain stock levels of plasticware, LIAB components and extraction kits.
  • Ordering stock internally and externally.
  • Selecting products/orders for dispatch and providing the QC team with their template picking list.
  • Printing all relevant shipping paperwork, such as commercial invoices, required to ensure orders are not delayed or held in customs.
  • Arrange shipment collections with non-FedEx couriers
  • Communicate with couriers to ensure any delays are dealt with in a timely manner.
  • Participate in general administrative tasks when required.
  • Work within the ISO13485 quality system.
  • Work closely with operations and customer care teams in the business to ensure good communication.

Qualifications and experience required

  • Previous stock control or dispatch experience is desirable.

Hours of Work

  • 22.5 hours per week

For further information or to apply for this vacancy please e-mail Kay Campbell, HR Administrator, kay.campbell@novacyt.com   



Speculative applications

We always enjoy meeting smart people who might like to join us.  If you have a scientific background and are interested in working for an exciting, fast-growing biotech company then send us a CV. Cake making skills desirable but not essential.

 Primerdesign HQ

Who we want

Friendly We want friendly people. We’re all friendly and our customers love that fact. We want to provide a personal friendly service to every one of them. And we want to thrive in an environment that is a relaxed and friendly place in which to work.

Dedicated We want people who love giving outstanding service. As a team we are dedicated to looking after our customers. To giving them an experience with a biotech supplier that they have never experienced the like of.

Expert Our reputation is built on expertise in real-time PCR. We want to flood our company with more and more people who are truly expert in their field. More real-time PCR experts of course, but experts in other areas of business are crucial for our success too.

Professional We want professionals. We want to ensure that all of our customers and all of our team are thoroughly looked after. It’s a fun place to work, but also one where we strive to do the useful things that bigger companies do too. We want to better ourselves, to progress our skill sets and to build successful careers.

If you would like to work for Primerdesign, but do not see a suitable role advertised above, you can still send us a speculative a CV and covering letter to: kay.campbell@novacyt.com